Field service management system ServAir




What is ServAir?

ServAir is a customer service package made in Japan that provides integrated support for everything from after-sales service operations such as on-site repairs, periodic inspections, and off-site repairs, including call center operations, to ERP enterprise business operations such as sales, purchasing, and inventory management.

ServAir offers highly convenient functions in line with actual usage scenes based on the know-how of maintenance service operations cultivated by Yokogawa Group’s many years of experience and the experience of supporting after-sales operations for customers in various industries, including business customs unique to Japan.

System overview

System overview

Applicable industries

ServAir can be widely used mainly by companies that provide the following after-sales services, as well as customers who require after-sales service such as inspection, maintenance, and maintenance of general consumer products, deliverables or business equipment regardless of industry.

  • Large machinery/equipment
  • Industrial equipment
  • Semiconductor manufacturing equipment
  • Precision mechanical equipment
  • Commercial appliances
  • Portable detector
  • Household appliances
  • Wind-power generation
  • Solar panel
  • Gas equipment
  • Medical equipment
  • Nursing bed
  • Analysis equipment
  • Electronic microscope
  • Musical Instrument
  • Concert hall
  • Coffee machine
  • Printer
  • Store equipment
  • Civil engineering measuring instrument
  • etc.

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