Lead your after-sales service to success


  • YOKOGAWA Group

    Realized 'Global One Service Management Platform' used in 230 service bases worldwide, by 6,000 service engineers from 80 countries

  • Coming Soon
  • Coming Soon

Corporate Installations

Installed to over 700 sites, mainly in the manufacturing and maintenance service industries.

Major Companies

[ Manufacturing industries ]

  • Electronic components and devices manufacturing industry
  • Kitchen and Bath products manufacturing and sales
  • Gas detection and alarm systems products manufacturing and maintenance
  • Food machinery and Chemical-related equipment manufacturing and sales
  • Industrial Heat treatment equipment manufacturing and sales
  •               …

[ Maintenance service ]

  • Computer equipment maintenance
  • Measuring and Control equipment maintenance
  • Home appliance repair service
  • Audio equipment sales, training and maintenance
  • Medical equipment maintenance service
  • Building renovation business
  •               …

What are the benefits of introducing ServAir’s as an after-sales service system?

In addition to excellent “systems”, “know-how” related to service operations is indispensable for successful systematization of after-sales services that must be closely linked across multiple departments and sites.

ServAir is a package created by bringing together the knowledge of after-sales service that Yokogawa Electric Group has worked on, which has a history of more than 100 years, has worked on. With introduction consulting that is familiar with Japanese business customs, there are numerous successful implementation examples in various industries including major companies.

“System” and “Know-how”, are the keys to the successful introduction of after-sales service system

Let see the results before and after the introduction of ServAir

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