Field service management system ServAir




Lead your after-sales service to success


  • NEW

    JEOL Ltd.

    Introduced ServAir as an after-sales service platform that can flexibly respond to company policies and aims to leverage it along with IoT to link to preventive maintenance.

  • SCREEN SPE Service Co., Ltd.

    With the obsolescence of the existing system, ServAir was introduced, increasing the number of sales processed by 20% and reducing overtime by 60%

  • NKS Corporation

    Realize DX of calibration work process by centralized management of work managed by multiple systems centered on ServAir

  • YOKOGAWA Group

    Realized 'Global One Service Management Platform' used in 230 service bases worldwide, by 6,000 service engineers from 80 countries

  • Medical device manufacturer Company N

    Realize 'expansion without increasing staff' by introducing a service system and carrying out the operation efficiently

  • Precision machinery manufacturer for ...

    By adopting ServAir, we aim to cover the entire business related to services, standardize business processes, solve labor shortages, and build a mechanism that can grasp information immediately.

  • Electrical Equipment Manufacturer Ser...

    Introduced a full module and reconstruction of Service ERP system due to aging of the existing system

  • Home Appliance Repair Service Company A

    Standardization in outsourcing of home appliance repair work of multiple manufacturers with a new service system

  • Medical Device Manufacturer Maintenan...

    Supports maintenance services of other medical device manufacturers, focusing on maintenance of in-house products

  • Store Equipment Maintenance Company K

    Significantly improved the efficiency of purchasing and inventory operations at the head office, service bases, service agents, and service specialists

  • Water Heater Manufacturer Company B

    Taking the aging of the old system as an opportunity to introduce a package made in Japan and review our business, as well as paving the way for expansion of the service business

Corporate Installations

Installed to over 1100 sites, mainly in the manufacturing and maintenance service industries.

Major Companies

[ Manufacturing industries ]

  • Electronic components and devices manufacturing industry
  • Kitchen and Bath products manufacturing and sales
  • Gas detection and alarm systems products manufacturing and maintenance
  • Food machinery and Chemical-related equipment manufacturing and sales
  • Industrial Heat treatment equipment manufacturing and sales
  •               …

[ Maintenance service ]

  • Computer equipment maintenance
  • Measuring and Control equipment maintenance
  • Home appliance repair service
  • Audio equipment sales, training and maintenance
  • Medical equipment maintenance service
  • Building renovation business
  •               …

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